The Joint Admissions and Matriculation Board has opened a special service for candidates who can no longer access the telephone numbers or email addresses used during their registration.
The new arrangement, which began on Monday, September 21, 2026, allows eligible candidates to update their contact details through designated JAMB Computer-Based Test centres and applicable state offices.
JAMB said candidates must prove their identity before any changes can be made. Biometric verification will also form part of the process to ensure that only the rightful candidates can access the service.
The
board stated that each candidate will be allowed to use the service only once.It advised candidates not to patronise individuals claiming to have special access to the process, stressing that applications should be handled only through authorised JAMB centres.
The initiative is part of the board’s efforts under its JCARE and JAMB Updates programmes to assist candidates facing genuine difficulties with their registered contact details.
Candidates who have lost access to their registered phone numbers or email addresses are encouraged to visit an approved centre and follow the required verification procedure.
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